Shipping policy

Order Processing

• All orders are processed within 1-2 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Delivery within Pakistan usually takes 5-7 business days depending on your location.
• Deliveries to remote areas may take slightly longer.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before order confirmation.
• We may offer free shipping promotions on selected products or order values.

Cash on Delivery (COD)

• We offer Cash on Delivery (COD) service across most cities in Pakistan.
• Customers are requested to ensure that the contact number and delivery address provided are accurate.

Order Tracking

• Once your order has been shipped, you may receive tracking information through SMS, email, or WhatsApp, depending on the courier service used.

Delivery Delays

• Delivery times are estimates and may be affected by weather conditions, public holidays, strikes, or courier-related issues.
• We appreciate your patience in such situations.

Failed Deliveries

• If a delivery attempt fails due to an incorrect address or the customer being unavailable, additional delivery charges may apply for re-shipment.

Damaged or Missing Items

• If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos of the package and product for assistance.